FAQ

1. What is CICT department?
Centre for Information Technology and Communication (CICT) is a department of planning and implementing ICT programs for the university. It has been established to support the use of ICT services in the academic and administrative functions of the university.
2. Who is the Director?
The current Director of Centre for Information Technology and Communication is Mr. Nasrudin Bin Abd Shukor.
3. Where is the location of CICT Office?
Centre of ICT UniMAP is located at the Kampus Kubang Gajah, Arau, Perlis.
4. What are the services that CICT UniMAP provides?
a. Provide infrastructure and facilities to support teaching, learning, research and administration.
b. Develop and maintain a computerized information system university.
c. Develop and maintain a campus communication network system
d. Maintaining and repairing the computer equipment and printers.
e. To provide consultancy services in the field of information and communication technology
f. Help inculcate the use of information technology at the University.
g. Perform other tasks as directed by the University Authorities.
h. Responsible for UniMAP's main website and provides website training for PTjs admin that needs help with CMS Joomla
5. How many division does ICT UniMAP has?
They can be divided into 3 main sections, and each section has their own small units. Please refer below summary:-

Administration and Documentation

Infostructure
a. Academic Management System
- Academic Unit
- Student Affairs and Alumni Unit

b. Corporate Management System
- Executive Unit
- Personnel Unit
- Web and Portal Unit

c. PC and Quality Management
- ISMS Unit
- PC Maintenance Unit

Infrastructure
a. Infrastructure Management and Network Security
- Network Centre Unit
- Network Security Unit
- Telecommunication and Infra Development Unit
- Network Distributed Campus Maintenance and Operation Unit

b. Data Centre Management
- Database, Storage and Helpdesk Unit
- Backup and Recovery Unit
- Server Operation, E-mail, Mechanical and Electrical Unit
6. When can I register my thumbprint (new staff) for biometrics attendance?
On every Wednesday, from 10 am till 12 noon at Biometric Registration Room, ICT Centre Kubang Gajah Arau.
7. Who are the officers in-charge of the Attendant Registration and IP Camera?
Mr. Mohd Nasri Mat Isa @ Mat Saat is the Information Technology Officer in-charge of Network Centre along with Madam Siti Hajar Wali as the Information Technology Officer in-charge of R&D System and Mr. Mohd Hasri Ahmad Shukeri as the Assistant Information Technology Officer and Mr. Mohd Zaziman Mohamat as the Technician.
8. Who are the officers in-charge of the Personnel Unit?
Madam Nor Azima Abu Seman is the Senior Information Technology Officer in-charge along with Madam Madaliatun Najah Mahmud as the Information Technology Officer.
9. Who are the officers in-charge of the ISMS and PC Maintenance Unit?
Mr. Farihan Ghazali is the Senior Information Technology Officer in-charge along with Mr. Razaleigh Abd. Rahim as the Assistant Information Technology Officer and Mr. Zuril Amnan Mohamad as the Assistant Information Technology Officer.
10. Who are the officers in-charge of the Website and Portal Unit?
Madam Sharifah Noor Sahila Syed Jamal is the Information Technology Officer in-charge along with Miss Kogilaranne Muthusamy as the Assistant Information Technology Officer and Mr. Mohd Afif Md Jamel Khir as the Assistant Information Technology Officer.
13. Who are the officers in-charge of the Undergraduate Academic System?
Madam Najdawati Mohd Fadzil is the Senior Information Technology Officer in-charge along with Madam Syadza Ezzati Azimi as the Information Technology Officer, Madam Syakirah Abd. Rahman as the Assistant Information Technology Officer and Madam Siti Nuradila Mokhtar as the Assistant Information Technology Officer.
14. Who are the officers in-charge of the Postgraduate Academic System?
Madam Rohazna Wahab is the Senior Information Technology Officer in-charge along with Madam Ifahana Ishak as the Senior Assistant Information Technology Officer.
15. Who are the officers in-charge of the Student Affairs and Alumni System?
Mr Mohd Fitri Edros is the Senior Information Technology Officer in-charge along with Mr Mohd Razif Jamaludin as Assistant Information Technology Officer in-charge.
16. Who are the officers in-charge of the Network Centre Unit?
Mr. Mohd Taufik Saidina Omar is the Information Technology Officer in-charge of Network Centre along with Mr. Mohd Khusairi Adzhari as the Assistant Information Technology Officer.
17. Who are the officers in-charge of the Security unit?
Mr. Mohamad Afiq Durrani Zabidi is the Information Technology Officer in-charge of Network Security along with Mr. Arzemi Abd Kadir as the Assistant Information Technology Officer.
18. Who are the officers in-charge of the Server Operation and Email Registration?
Mr. Zairi Zainon is the Information Technology Officer in-charge along with Mr. Nor Hisyam Hamdah as the Assistant Engineer and Madam Anuhsra Mara Daman as the Assistant Information Technology Officer.
19. Who are the officers in-charge of the Database, Storage and Helpdesk Unit?
Mr. Mohd Noorul Fakhri Yaacob is the Information Technology Officer in-charge along with Mr. Razali Ismail as the Assistant Engineer.
20. What is the contact number for ICT Helpdesk?
ICT Helpdesk contact numbers are 04 988 5467 or 04 988 5468
21. How may i contact the CICT Office?
You may call us, send us a letter or email to the address below:-

Centre for Information and Communication Technology (CICT),
Universiti Malaysia Perlis (UniMAP),
Kampus Kubang Gajah, 02600 Arau, Perlis.

Tel : 04 979 8229 (Administration and any official documents)
Fax : 04 979 8227
Helpdesk : 04 - 988 5467 / 5468 (Problems with any ICT services)

Email : helpdesk@unimap.edu.my