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Monday, 08 July 2013 12:40

Client Charter

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UniMAP Centre for Information and Communication Techology Client Charter are:

  • Creating Email and Portal accounts for all UniMAP Staff within one (1) working day from the date of application.
  • To ensure that all complaints are logging into all UniMAP application and feedback will be responded within one (1) working day from the date of application.
  • To ensure all services and repair jobs for all UniMAP staff computers are completed within 4 working days.
  • To ensure UniMAP’s campus network interruption are resolved within three (3) working days for each incident which are involve directly control from ICT Centre.
Read 1477 times Last modified on Wednesday, 14 May 2014 16:05